Write to [email protected] and say what you were trying to do. Include the address of your page if you have one; it saves a round trip.
Your address
Changing this stops the old address working at once.
Clicks, last 30 days
2,924
Free
Usually the same week
Pro
Two days
Working days, from the first reply
Business
One day
Working days, from the first reply
Paid plans are not open yet, so every account is on Free and every message reaches the same inbox.
Settings, then the username field. The old address stops working the moment you change it, so change it before you print it anywhere.
Design, then turn off the publish switch. Visitors get a not-found page and your links are kept. Turn it back on whenever you like.
Page is live
Turn off to hide it while you rework it.
Use the forgotten-password link on the sign-in page. The email arrives within a minute and the link lasts an hour. Resetting signs out every other device.
Every button counts its own opens, and Insights shows 30 days of views and clicks, where views came from and which devices they used. No visitor profiles, no third-party trackers, nothing sold on.
Share, then Add to Google Wallet. The card carries your QR code and updates itself when you rename the page or change its colour.
Easy Links
@rosamakes
Rosa Lindqvist
The card updates itself when the page changes.
Write to [email protected] from the address on the account, with "delete my account" in the subject. Everything goes: the page, the links, the click history and the contacts, with nothing kept in a backup beyond 30 days.
A page that impersonates somebody, sells something it should not, or points at malware does not belong here. Send the address to [email protected] with “report a page” in the subject, and say what is wrong with it. Pages are taken down without notice when the report holds up.
Ask for a copy of everything held about your account and it comes back as one file. Contacts you have collected can be exported from Audience at any time without asking. Ask for deletion and the account goes, including the click history.